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Job Description
PWP Health LLC is an innovative healthcare organization dedicated to transforming lives through comprehensive behavioral health services. Our success is rooted in our core values, which drive our mission to promote community visibility, engagement, and growth in impact. Our team is committed to maintaining high standards of staff engagement and performance excellence, supporting both organizational growth and sustainability.

Job Summary
The Senior Director of Information Technology (IT) provides strategic and operational leadership of the company’s technology function, ensuring that IT systems, infrastructure, and services effectively support business objectives. This leader oversees IT strategy, cybersecurity, enterprise applications, vendor management, and service delivery. The Senior Director partners with executive leadership to align technology investments with organizational goals, while managing day-to-day IT operations to ensure reliability, security, and scalability.

Key Responsibilities

• Technology Strategy &a Leadership
• Develop and execute the organization’s IT strategy in alignment with business goals.
• Serve as a trusted advisor to executive leadership on emerging technologies, digital transformation, and IT best practices.
• Lead, mentor, and develop a high-performing IT team.

Infrastructure & Systems

• Oversee the design, implementation, and maintenance of secure, reliable IT systems and infrastructure.
• Ensure the performance, availability, and scalability of all enterprise applications, networks, and cloud services.
• Evaluate and optimize the IT architecture to support future growth.

Cybersecurity & Compliance

• Develop and maintain cybersecurity strategies, policies, and protocols.
• Ensure compliance with data privacy, security, and industry regulations (e.g., HIPAA, SOC 2, GDPR as applicable).
• Conduct regular risk assessments, vulnerability testing, and disaster recovery planning.

Vendor & Budget Management

• Manage IT budgets, forecasts, and cost controls to ensure efficient resource utilization.
• Select and oversee technology vendors, contractors, and managed service providers.
• Negotiate contracts and service-level agreements to ensure value and accountability.

Service Delivery & Support

• Establish IT service standards and performance metrics.
• Oversee end-user support and training to ensure seamless technology adoption.
• Drive continuous improvement in IT processes, help desk operations, and user satisfaction.

Innovation & Change Management

• Identify opportunities to leverage technology for process automation and business efficiency.
• Champion adoption of digital tools and enterprise platforms across departments.
• Lead IT components of organizational change initiatives, mergers, or system integrations.

Qualifications

Required Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, or related field required; Master’s degree preferred.
• 10+ years of progressive IT leadership experience, including 5+ years at the Director/Sr. Director level.
• Proven success leading IT strategy, operations, and project delivery in a mid- to large-sized organization.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud), enterprise applications (e.g., ERP, HRIS, CRM), and cybersecurity frameworks.
• Strong track record in vendor management, budgeting, and IT governance.

Competencies

• Strategic thinker with strong business acumen and ability to translate organizational needs into IT solutions.
• Excellent leadership, team-building, and communication skills.
• Deep knowledge of IT infrastructure, cloud, and cybersecurity practices.
• Ability to thrive in a fast-paced, evolving environment.Strong project management and change management capabilities.

Why Join PWP Health?
At PWP Health, technology is at the heart of how we deliver value to our clients and employees. As Senior Director of Information Technology, you will shape the future of our digital infrastructure, strengthen cybersecurity, and ensure our systems empower innovation and growth. This is an exciting opportunity for a forward-thinking IT leader seeking to make a lasting impact in a growing organization.

Training Requirements

• PWP Health Initial Orientation Training
• Cultural Competency Training
• National Standards for Culturally and Linguistically Appropriate Services Training (CLAS)
• Health Insurance Portability and Accountability Act Training (HIPAA)
• Sexual Harassment Prevention Training - Bystander Intervention Model
• Sexual Harassment Prevention Training
• OIG-Rule 50 - Recognizing and Reporting Abuse and Neglect
• Fraud, Waste, and Abuse Provider Training

Employment typeFull-Time, Exempt | Location: Remote/Chicago, Illinois/Virginia | Department: Information Technology | Reports to: Chief Executive Officer (CEO)

About PWP Health LLC
PWP Health is a minority and women-owned organization headquartered in Virginia and servicing Chicago, IL.

PWP Health’s workplace values are near and dear to its founders as it infuses standards of excellence and dedication with intentionality. It’s team values high standards, constructive feedback, compliance in ethical service delivery, resilience, innovation, and teamwork.

These values are infused into the core of the business and even embedded into the hiring process where staff are screened vigorously for three priority requirements: (1) deep compassion for individuals, (2) expertise in the mental health and (3) through the meeting of mental health service standards in licensure and/or registration.

PWP Health is on a mission to improve the quality of life for individuals through person centered care. By providing superior mental health services in the community, we empower, enrich, and educate individuals restoring their beliefs in their own potential.

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Director of Compliance

PWP Health is an innovative healthcare organization transforming lives through comprehensive behavioral health services. Our success is rooted in our core values, which drive our mission to promote community visibility, engagement, and growth in impact.

We’re building a team of passionate professionals who want to do meaningful work while driving excellence, integrity, and innovation in every area of behavioral healthcare.

The Opportunity
We’re seeking a Director of Compliance who thrives at the intersection of strategy, ethics, and operational excellence. This is a mission-critical leadership role responsible for building and leading an enterprise-wide compliance program that safeguards our organization’s integrity, protects patient trust, and positions PWP Health for sustainable growth.

Reporting directly to the VP of Clinical Operations, you’ll partner with clinical, financial, and operational leaders to embed compliance into the DNA of our culture

What You’ll Do

• Lead the compliance function across all areas of the business - corporate, clinical, financial, and operational.
• Design and execute a comprehensive compliance framework that meets and exceeds federal, state, and accreditation standards.
• Oversee audits, investigations, and risk assessments to ensure accountability and transparency.
• Advise senior leadership and the Board on compliance readiness and regulatory trends.
• Partner with HR and Legal to align business practices with ethical, data privacy, and contractual standards (HIPAA, GDPR, etc.).
• Foster a culture of integrity through proactive training, communication, and team engagement.

Who You Are

• You’re a strategic compliance leader with 10 - 12 years of progressive experience, including at least 5 years in a leadership role.
• You hold a Master’s degree in Healthcare Administration, Public Health, Business, Law, or a related field.
• You have deep knowledge of healthcare regulations (HIPAA, CMS, Medicaid, Medicare) and clinical accreditation standards (Joint Commission, CARF).
• You excel at turning complex regulations into clear, actionable strategies that strengthen organizational performance.
• You lead with integrity, collaboration, and foresight - and you know how to engage teams in doing the right thing, the right way.

In addition to the above, it would be great if you also are:

• Certified in Healthcare Compliance (CHC) or equivalent credential.
• Experience in behavioral health or value-based care environments.
• Familiarity with accreditation requirements from Joint Commission, CARF, etc.
• Proficiency in compliance platforms, EHR systems, or reporting dashboards

Why Join PWP Health? At PWP Health, compliance isn’t just about checking boxes - it’s about protecting the people we serve and empowering our teams to do their best work. If you’re ready to shape the ethical foundation of a growing, values-driven healthcare organization, we’d love to meet you.

Apply today and help us build a future where integrity and impact go hand in hand.

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Senior Director of Clinical Operations

PWP Health is an innovative healthcare organization transforming lives through comprehensive behavioral health services. Our success is rooted in our core values, which drive our mission to promote community visibility, engagement, and growth in impact.

We’re building a team of passionate professionals who want to do meaningful work while driving excellence, integrity, and innovation in every area of behavioral healthcare.

Position Summary
The Senior Director of Clinical Operations plays a pivotal role in ensuring PWP Health delivers high-quality, patient-centered, and compliant behavioral health services across current and future clinic locations. This leader oversees clinic-level operations to ensure teams meet performance standards in clinical quality, compliance, and patient satisfaction while driving operational excellence and organizational growth.

This position bridges strategy and execution—translating enterprise goals into day-to-day operational plans that strengthen care delivery, optimize resources, and maintain regulatory readiness. The Senior Director partners closely with department leaders across the organization to ensure PWP Health’s behavioral health programs are scalable, consistent, and aligned with the organization’s mission.

Key Responsibilities
Operational Leadership

• Lead and oversee day-to-day operations at current and future clinic locations, ensuring consistent delivery of high-quality, patient-centered care.
• Translate organizational strategy into operational plans and performance objectives for clinical teams.
• Establish, monitor, and analyze key performance indicators (KPIs) related to patient outcomes, access, compliance, and staff productivity.
• Partner with the Vice President of Clinical Operations to implement workflow improvements, staffing models, and service delivery innovations that enhance efficiency and patient experience.
• Develop and oversee a Client Success Program focused on improving client retention, engagement, and successful graduation from services.
• Use data and reporting to analyze trends, evaluate program performance, and guide operational and clinical decision-making.

Clinical Quality & Compliance

• Ensure all clinics adhere to state, federal, and accreditation standards, including HIPAA, Medicaid, the Joint Commission, and other regulatory requirements.
• Collaborate with Compliance, Quality, and Risk departments to identify, assess, and mitigate operational risks.
• Oversee corrective action plans, audits, and internal reviews to maintain full regulatory readiness.
• Promote a culture of clinical excellence, accountability, and continuous improvement.
• Work collaboratively with HR to ensure clinical policies and procedures are accurate, current, and aligned with regulatory and organizational standards.

Talent & Team Development

• Supervise and mentor clinical leaders responsible for daily operations and clinical supervision.
• Foster a collaborative, mission-driven environment focused on professional growth, engagement, and retention.
• Partner with HR and Training to ensure strong onboarding, coaching, and leadership development across all clinic teams.
• Drive workforce planning to ensure adequate staffing levels and competencies across sites.
• Partner with the Learning and Development department to ensure the clinical team receives the training, resources, and ongoing development needed to meet evolving client and compliance needs.
• Serve as a clinical thought leader for operational and clinical leaders, providing strategic guidance and subject-matter expertise.

Strategic & Cross-Functional Collaboration

• Serve as a key operational advisor to the Vice President of Clinical Operations, providing insights on emerging trends, challenges, and opportunities.
• Collaborate with Finance on budgeting, forecasting, and resource allocation to achieve operational targets.
• Partner with IT and Data Analytics teams to leverage technology and data for clinical performance improvement.
• Contribute to new program launches, expansion initiatives, and organizational growth strategies.

Qualifications
Required:

• Licensed clinician (LCSW, LPC, LMFT, RN, or equivalent)
• Master’s degree in Healthcare Administration, Nursing, Behavioral Health, Public Health, or related field
• 10+ years of progressive healthcare or behavioral health experience, including at least 5 years in clinical operations leadership.
• Strong knowledge of healthcare regulatory and accreditation standards (HIPAA, CMS, CARF, Joint Commission)
• Proven experience in leading clinic operations, performance improvement, and compliance initiatives
• Excellent communication, problem-solving, and relationship-building skills

Preferred:

• Experience in integrated or value-based behavioral healthcare models
• Certification in Lean Six Sigma, Project Management, or Healthcare Compliance

Core Competencies

• Operational Excellence: Drives efficiency, consistency, and quality across clinic operations.
• Regulatory Readiness: Demonstrates deep understanding of healthcare compliance and quality systems.
• Leadership & Development: Builds high performing, engaged teams that embody organizational values.
• Strategic Agility: Translates complex goals into actionable operational plans.
• Cross-Functional Collaboration: Works effectively with executives and peers across functions.
• Patient-Centered Focus: Maintains an unwavering commitment to improving patient experience and outcomes.

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Vice President of Clinical Operations

PWP Health LLC is an innovative healthcare organization dedicated to transforming lives through comprehensive behavioral health services. Our success is rooted in our core values, which drive our mission to promote community visibility, engagement, and growth in impact. Our team is committed to maintaining high standards of staff engagement and performance excellence, supporting both organizational growth and sustainability.

Position Summary
The Vice President (VP) of Clinical Operations is a key member of the executive leadership team responsible for overseeing all patient-facing and provider services across PWP Health. This leader ensures clinical programs are delivered with excellence, quality, efficiency, and compliance while driving innovation in care models.

Serving as a strategic partner to the CEO, the VP translates organizational vision into operational execution, ensuring clinical services are scalable, sustainable, and consistently deliver outstanding outcomes for patients and providers.

Key Responsibilities
Strategic Leadership & Vision

• Partner with the CEO to develop and implement clinical operations strategies aligned to organizational goals.
• Lead the execution of innovative care delivery models to enhance quality, efficiency, and patient experience.
• Represent clinical operations in executive decision-making, board discussions, and key partnerships.

Operational Oversight

• Provide executive oversight of all patient-facing services, provider practices, and clinical support functions.
• Establish and maintain operational standards to ensure clinical and service excellence.
• Drive operational efficiency while ensuring compliance with federal, state, payer, and accreditation requirements.

Quality & Compliance

• Maintain the highest standards of clinical quality, safety, and regulatory compliance.
• Oversee audit processes, accreditation readiness, and risk management.
• Develop systems to measure and report on key performance indicators related to clinical outcomes, provider performance, and operational effectiveness.

Talent & Team Development

• Lead and mentor a high-performing clinical leadership team and frontline staff.
• Foster a culture of accountability, continuous improvement, and patient-centered care.
• Partner with HR to recruit, retain, and advance diverse clinical talent aligned to organizational values.

Partnership & Innovation

• Collaborate with internal and external stakeholders to expand services, develop new programs, and strengthen community partnerships.
• Stay current on industry trends, payer requirements, and community needs to position PWP Health at the forefront of behavioral health innovation.

Qualifications

• Master’s degree in Healthcare Administration, Nursing, Behavioral Health, Public Health, or related field; doctoral degree preferred.
• 12–15 years of progressive leadership experience in clinical operations, including 7+ years in an executive leadership role
• Demonstrated success leading large-scale clinical operations in healthcare, behavioral health, or integrated care environments.
• Extensive knowledge of healthcare regulations, compliance, and accreditation standards
• Strong financial acumen, including experience with budgeting and performance metrics.
• Exceptional leadership, communication, and relationship-building skills

Core Competencies

• Strategic Vision & Execution
• Clinical Quality & Compliance Oversight
• Operational Excellence
• Change Leadership & Innovation
• Patient-Centered Care Delivery
• Stakeholder Engagement & Relationship Building
• Talent Development & Leadership

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Compliance Coordinator

As a Compliance Coordinator, you will help make sure PWP Health’s behavioral health programs stay high-quality and trustworthy. You will check that our documentation and processes meet top compliance standards, and you will support our ongoing efforts to improve and provide ethical care.

This is a great opportunity for early-career professionals in healthcare or behavioral health, or anyone with transferable skills who’s ready to grow in the compliance field within a mission-driven organization.

PWP Health is an innovative healthcare organization transforming lives through comprehensive behavioral health services. Our success is rooted in our core values, which drive our mission to promote community visibility, engagement, and growth in impact.

We are looking for people who care about making a difference and want to bring excellence, integrity, and new ideas to behavioral healthcare.

The Opportunity
Are you someone who loves organization, details, and doing work that truly makes a difference?

What You’ll Do

• Review and audit clinical documentation in our electronic health record (EHR) system to ensure accuracy, timeliness, and compliance with state, federal, and payer requirements.
• Identify trends and potential risks, and help develop corrective action plans with the Compliance team.
• Support policy updates and internal controls to align with regulatory and accreditation standards.
• Assist in compliance training and onboarding, ensuring staff understand documentation and quality expectations.
• Prepare reports and maintain records on audits, investigations, and compliance initiatives.
• Collaborate with teams across the organization to strengthen understanding and execution of compliance requirements.

Who You Are

• You have strong attention to detail and thrive in structured, process-driven work.
• You’re curious, adaptable, and eager to learn about healthcare compliance and quality improvement.
• You have strong communication skills and enjoy supporting others to meet shared goals.
• You can work independently while contributing to a collaborative team environment.

In addition to the above, it would be great if you also have:

• Associate degree in Behavioral Health, Healthcare Administration, Social Services, or related field.
• 1 - 2 years of experience in compliance, quality assurance, healthcare documentation, or auditing (or transferable skills from other fields).
• Experience using Microsoft Office, Google Workspace, and EHR systems is a plus.

Why Join PWP Health?
At PWP Health, compliance isn’t just about checking boxes - it’s about protecting the people we serve and empowering our teams to do their best work. If you’re ready to shape the ethical foundation of a growing, values-driven healthcare organization, we’d love to meet you.

Apply today and help us build a future where integrity and impact go hand in hand.

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Director of Finance

Location: Remote Compensation: $155,000 – $175,000 + bonus eligibility Reports To: Chief Executive Officer

Build. Lead. Scale. PWP Health is hiring a Director of Finance to shape our financial future.

About PWP Health
PWP Health is transforming lives through innovative, compassionate behavioral healthcare. We’re on a mission to build a values-driven organization that pairs clinical excellence with operational rigor - and we’re growing fast.

The Opportunity
We’re seeking a Director of Finance to serve as both a strategic leader and hands-on financial expert. Reporting directly to the CEO, this role will shape the company’s financial future while building the processes, systems, and insights that fuel sustainable growth.

This is the ideal opportunity for a finance professional who thrives in a start-up environment - someone who can think strategically but isn’t afraid to roll up their sleeves to close the books, manage cash flow, or model scenarios. You’ll be a “player and coach,” guiding financial operations today while preparing the organization for tomorrow.

What You’ll Do

• Lead and manage all accounting, budgeting, and forecasting activities.
• Partner with the CEO to drive financial strategy, growth planning, and decision support.
• Develop accurate, transparent reporting and maintain compliance with GAAP standards.
• Implement financial systems and controls that support scalability and audit readiness.
• Collaborate cross-functionally to align budgets, optimize spending, and evaluate new opportunities.
• Build the foundation for a future finance team as the organization expands.

Who You Are

• Bachelor’s degree in Accounting, Finance, or related field (CPA or MBA preferred).
• 10+ years of progressive experience in accounting and FP&A leadership.
• Skilled at balancing strategic foresight with hands-on execution.
• Experienced in high-growth or start-up environments.
• Collaborative, data-driven, and passionate about driving mission-aligned impact.

Why Join PWP Health

• Competitive salary + bonus eligibility
• Comprehensive benefits package (medical, dental, vision, 401k match)
• Generous PTO and professional development opportunities
• Mission-driven culture that values innovation, integrity, and growth

At PWP Health, you’ll help build the financial backbone of a rapidly scaling healthcare organization — ensuring that every dollar we invest advances our mission and the communities we serve.

Apply today to be part of redefining the future of behavioral health.