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Job Description
PWP Health LLC is an innovative healthcare organization dedicated to transforming lives through comprehensive behavioral health services. Our success is rooted in our core values, which drive our mission to promote community visibility, engagement, and growth in impact. Our team is committed to maintaining high standards of staff engagement and performance excellence, supporting both organizational growth and sustainability.
Job Summary
The Senior Director of Information Technology (IT) provides strategic and operational leadership of the company’s technology function, ensuring that IT systems, infrastructure, and services effectively support business objectives. This leader oversees IT strategy, cybersecurity, enterprise applications, vendor management, and service delivery. The Senior Director partners with executive leadership to align technology investments with organizational goals, while managing day-to-day IT operations to ensure reliability, security, and scalability.
Key Responsibilities
- Technology Strategy &a Leadership
- Develop and execute the organization’s IT strategy in alignment with business goals.
- Serve as a trusted advisor to executive leadership on emerging technologies, digital transformation, and IT best practices.
- Lead, mentor, and develop a high-performing IT team.
Infrastructure & Systems
- Oversee the design, implementation, and maintenance of secure, reliable IT systems and infrastructure.
- Ensure the performance, availability, and scalability of all enterprise applications, networks, and cloud services.
- Evaluate and optimize the IT architecture to support future growth.
Cybersecurity & Compliance
- Develop and maintain cybersecurity strategies, policies, and protocols.
- Ensure compliance with data privacy, security, and industry regulations (e.g., HIPAA, SOC 2, GDPR as applicable).
- Conduct regular risk assessments, vulnerability testing, and disaster recovery planning.
Vendor & Budget Management
- Manage IT budgets, forecasts, and cost controls to ensure efficient resource utilization.
- Select and oversee technology vendors, contractors, and managed service providers.
- Negotiate contracts and service-level agreements to ensure value and accountability.
Service Delivery & Support
- Establish IT service standards and performance metrics.
- Oversee end-user support and training to ensure seamless technology adoption.
- Drive continuous improvement in IT processes, help desk operations, and user satisfaction.
Innovation & Change Management
- Identify opportunities to leverage technology for process automation and business efficiency.
- Champion adoption of digital tools and enterprise platforms across departments.
- Lead IT components of organizational change initiatives, mergers, or system integrations.
Qualifications
Required Education & Experience
- Bachelor’s degree in Information Technology, Computer Science, or related field required; Master’s degree preferred.
- 10+ years of progressive IT leadership experience, including 5+ years at the Director/Sr. Director level.
- Proven success leading IT strategy, operations, and project delivery in a mid- to large-sized organization.
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud), enterprise applications (e.g., ERP, HRIS, CRM), and cybersecurity frameworks.
- Strong track record in vendor management, budgeting, and IT governance.
Competencies
- Strategic thinker with strong business acumen and ability to translate organizational needs into IT solutions.
- Excellent leadership, team-building, and communication skills.
- Deep knowledge of IT infrastructure, cloud, and cybersecurity practices.
- Ability to thrive in a fast-paced, evolving environment.Strong project management and change management capabilities.
Why Join PWP Health?
At PWP Health, technology is at the heart of how we deliver value to our clients and employees. As Senior Director of Information Technology, you will shape the future of our digital infrastructure, strengthen cybersecurity, and ensure our systems empower innovation and growth. This is an exciting opportunity for a forward-thinking IT leader seeking to make a lasting impact in a growing organization.
Training Requirements
- PWP Health Initial Orientation Training
- Cultural Competency Training
- National Standards for Culturally and Linguistically Appropriate Services Training (CLAS)
- Health Insurance Portability and Accountability Act Training (HIPAA)
- Sexual Harassment Prevention Training - Bystander Intervention Model
- Sexual Harassment Prevention Training
- OIG-Rule 50 - Recognizing and Reporting Abuse and Neglect
- Fraud, Waste, and Abuse Provider Training
Employment typeFull-Time, Exempt | Location: Remote/Chicago, Illinois/Virginia | Department: Information Technology | Reports to: Chief Executive Officer (CEO)
About PWP Health LLC
PWP Health is a minority and women-owned organization headquartered in Virginia and servicing Chicago, IL.
PWP Health’s workplace values are near and dear to its founders as it infuses standards of excellence and dedication with intentionality. It’s team values high standards, constructive feedback, compliance in ethical service delivery, resilience, innovation, and teamwork.
These values are infused into the core of the business and even embedded into the hiring process where staff are screened vigorously for three priority requirements: (1) deep compassion for individuals, (2) expertise in the mental health and (3) through the meeting of mental health service standards in licensure and/or registration.
PWP Health is on a mission to improve the quality of life for individuals through person centered care. By providing superior mental health services in the community, we empower, enrich, and educate individuals restoring their beliefs in their own potential.